Have been following two games one was Skullgirls which had a full release then a successful indie gogo campaign and the second was Project nimbus a kickstarter funded game which is now in beta.
Now what has impressed me about these two games is that you can interact and feedback to the developers and they really take the comments on board.
And i do find that missing now days with a lot of companies it feels like there is a barrier or you get lost in the crowd it could have something to do with the size of them and perhaps that the smaller companies are closer to the fans
Will say about diablo 3 it does appear they have took a lot of the feedback aboard and the game is now a lot better (still no offline mode though grrr) so that is a start but i have seen some official forums for a recent kickstarter game where any negative feedback is not acknowledged at all (even if it is valid constructive criticism
When it comes to crowdfunding constant communication i feel is important and they really need the goodwill to be successful.But it is also important to the bigger companies make sure that the constructive feedback can get to the developers even via things like polls
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